Frequently Asked Questions
Express Shipping is FREE within the United States! Please also allow 2 to 3 business days (excluding holidays) for the delivery of your package via USPS Priority Mail.
- +When will my order ship with Next Day Shipping?
- Orders placed before 1:00PM EST with Next Day Shipping will arrive the next business day. For orders placed after 1:00 pm EST, please allow two business days. Orders placed Friday through Sunday will be shipped the following Monday (excluding holidays). Next Day & Second Day Shipping is not available for Hawaii, Alaska, U.S. Territories, P.O. Boxes, APO or FPO, and international addresses.
- +When will my order ship with Second Day Shipping?
- Orders placed with Second Day Shipping Monday through Thursday (excluding holidays) before 1:00 pm EST, will arrive in 2 business days, pending credit card authorization and verification. Orders placed Friday through Sunday will be shipped the following Monday (excluding holidays). Next Day & Second Day Shipping is not available for Hawaii, Alaska, U.S. Territories, P.O. Boxes, APO or FPO, and international addresses.
- +When will my international package ship?
- We love our customers around the world! Bonnie Jean gladly offers international shipping. We ship Monday through Friday, excluding Holidays. At this time, there is no overnight or express shipping for international orders. All orders will ship via USPS Priority Mail. We are required by law to accurately list the contents and price of your purchases. They may be subject to duties and or taxes. You are responsible for any duties, taxes and customs charges.
Returns and Exchanges
- +What is your return policy?
- You may return your unworn and unwashed garment within 30-days of purchase with the original tags in place. We will gladly exchange your purchase or refund your payment. Shipping and handling charges are not refundable. Download a return form HERE.
- +What happens if I receive an incorrect or damaged product?
- If the item you received was damaged, defective or incorrect, we will be happy to provide you with a USPS Mail return label. Please email email@example.com